Privacy Policy

At Jiangmen Jinhe Hardware Products Co., Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, company name)
  • Shipping and billing addresses
  • Product inquiry details and communication history
  • Technical data such as IP address, browser type, and device information

We collect this information when you submit inquiry forms, request quotes, place orders, or communicate with our team.

2. How We Use Your Information

We use the information we collect to:

  • Process and respond to your product inquiries and quote requests
  • Fulfill and manage your orders
  • Communicate with you about products, services, and promotions
  • Improve our website and customer service
  • Comply with legal obligations
  • Prevent fraudulent activities and ensure security

3. Information Sharing

We may share your information with:

  • Shipping carriers and logistics partners to deliver your orders
  • Payment processors to complete transactions
  • Service providers who assist in our business operations
  • Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: